1
Forward missed calls
We walk you through no-answer, busy, and after-hours forwarding for your current carrier or phone system.
Built for HVAC companies
HVAC answering service that catches the calls your team misses.
Keep your existing number. When your team cannot answer, we pick up, qualify the request, capture the address, and route urgent calls to the technician on duty.
- Coverage
- 24/7
- Your number
- Unchanged
- Setup
- Guided
Incoming HVAC call
After-hours overflow
Caller
Our AC stopped cooling and the house is already 84 degrees.
Answering Service Co.
I can help get this to the on-call technician. What is the service address, and is the system running at all?
Priority
Urgent cooling
Next action
On-call transfer
How it works
Your customers keep calling the number they already know.
2
We follow your rules
Your greeting, service area, emergency criteria, on-call schedule, approved answers, and transfer rules.
3
Your team gets the job
Urgent calls transfer immediately. Every call produces a structured summary for follow-up.
HVAC-specific intake
Not a generic message-taking service.
- No cooling or no heat
- System type and symptoms
- Customer and service address
- Existing customer status
- Service-area qualification
- On-call technician routing
- Appointment request capture
- Text and email call summaries
Simple monthly coverage
Plans start at $299 per month.
Final plan selection depends on call volume, transfer rules, and integrations. No carrier change is required.